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MathType Privacy Policy

Version 1.1
August 13th, 2018

This Privacy Policy covers the data collection and usage for MathType users, and it is an addendum of the general Privacy Policy for users of any product or service from our company. The general Privacy Policy still applies to MathType users.

What information we collect

We collect slightly different information depending on the component being used.

 

MathType Desktop

  • IP of the computer executing the application.
  • Version of the application, including the language and operating system.
  • Product key of the application.
  • Email of the license owner (institutional for site licenses and personal for single licenses).
  • Optionally name and email of the user. The user or administrator may or may not give this information.
  • Usage statistics.

 

MathType Web Software as a Service

  • IP of the computer executing the application.
  • Referrer URL: the address of the web page that loads MathType Web.
  • Equations being edited or rendered.
  • Handwriting strokes of the equations.
  • Usage statistics.

 

MathType Web on premises

  • IP of the computer hosting the MathType server components.
  • Product key of the application.
  • Usage statistics.

User identification

  • For MathType web site installations, we do not have means to personally identify our end users. We just identify the institution that owns the license.
  • For MathType desktop site installations, the admin may or may not give us a name and email for each MathType installation, so the customer is in control on whether they give us personal information of the end users.
  • For single licenses of either MathType web or MathType desktop, we identify the license owner through their email. They will be most likely be the same person as the end-user.

How we use information we collect

  • We use the information in order to continuously improve our products. We find bugs thanks to this information, and it allows us to understand how people are using our products so we can improve their experience and prioritize developments.
  • We use the information in order to help you fix any issue integrating your products. For example we may find bad requests to our servers and with this information give better support to your engineering teams.
  • We use the information to prevent abuse of the license. We check that the amount of usage is coherent with the purchased license terms.
  • We use the contact information of license owners to keep them updated with news about our products and commercial information about similar products from our company which they may be interested in. Every message has a link to opt out of the newsletter.

 

See the general Privacy Policy to know how we store and share the information, and the rights you have.

Amendments to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. We will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice or inform you by e-mail. Each version will be noted at the top of the page.

Contact us

If you have any questions about this Privacy Policy, please contact us at support@wiris.com, or at the address stated below:

Maths for More S.L.
Muntaner 262
08021 Barcelona
SPAIN