Error Message: MSVCR71.dll was not found

Platform: any version of Windows

Version: WIRIS Desktop 2.1.1 and previous

The solution is updating to WIRIS Desktop 2.1.2 or copying the msvcr71.dll from <wiris-desktop>\java\windows\jre\bin\msvcr71.dll to c:\windows\system32

 

Error Message: /libjvm.so'.ome/ubuntu/WirisDesktop/java/linux/java/lib/i386/server

Platform: Linux Ubuntu 8.10 configured as server

Version: WIRIS Desktop 2.1.2 and previous

The solution is updating to WIRIS Desktop 2.1.3 or change the java virtual machine.

 

Error Message: Error: could not find libjava.so Error: could not find Java 2 Runtime Environment.

Platform: Linux Live CD Ubuntu 8.04

Version: All versions

There are two possible solutions:

·        install WIRIS Desktop in a physical storage media instead of using the default hard drive created by the live CD

·        create a symbolic link from the root

sudo -s / /cow

 

Error Message: ./java/linux/java/bin/java: not found

Platform: Linux Ubuntu 8.10, 64 bits

Version: WIRIS Desktop 2.1.2 and previous

Although the error suggests that some file does not exist, it actually happens to fail executing it. The solution is updating to WIRIS Desktop 2.1.3 or change the java virtual machine.

 

Error Message: ./java/linux/java/bin/java: Permission denied

Platform: Linux

Version: WIRIS Desktop 2.1.2 and previous

If you are using WIRIS Desktop 2.1.2 or previous, installing WIRIS Desktop 2.1.3 or greater may fix the problem.

The file <wiris-deskop>/java/linux/java/bin/java needs execution permission and they were not set when uncompressing the file.

One quick solution is to type in the terminal

cd <wiris-desktop>
chmod -R 755 *

WIRIS Desktop is distributed with the sun java virtual machine. Under some circumstances such java virtual machine might fail and it is possible to substitute it by another one.

1.1.1      Step 1

Ensure that the java virtual machine is installed in your computer. Under a terminal type

            java -version

The output should be something like

java version "1.5.0_09"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_09-b03)
Java HotSpot(TM) Client VM (build 1.5.0_09-b03, mixed mode, sharing)

If it is not the case, install java following the specific instructions for your linux distribution.

1.1.2      Step 2

Now, we should discover where the java binary is. We can try in a terminal,

type java

or (which is slower)

find / -type f -name java 2> /dev/null

1.1.3      Step 3

Then, edit the file <wiris-desktop>/WirisDesktop (former WirisDesktop.bin).

And change

            wd_java=./java/linux/java/bin/java

by

            wd_java=/usr/bin/java

where the /usr/bin/java is what we obtained at step 2.